CA Technologies

CA ARCserve® D2D r16 Update 3 Release Notes

1.0 Welcome

Welcome to the CA ARCserve D2D r16 Update 3 Release Notes file. This Release Notes file contains important information about this update which includes vSphere 5 support. In addition, this update also includes all the fixes that are part of Update 1 and Update 2.

2.0 Prerequisite Tasks

Before you install this update, verify that CA ARCserve D2D r16 is installed.

3.0 Enhancements

CA ARCserve D2D has been enhanced to include VMware Virtual Disk Development Kit (VDDK) 5.0 support for CA ARCserve Central Host-Based VM Backup and CA ARCserve Central Virtual Standby.

4.0 Issues Fixed

This update fixes the following issues:

A problem that causes the catalog creation to fail for a Host-Based Virtual Machine backup job. This problem occurs if VMware Vix 1.11.x is installed on the CA ARCserve D2D proxy server for Host-Based VM backups. (Test Fix T2D2843)

A problem that causes an Exchange Mail restore job to crash when there are more than 5000 columns defined in the exchange database (no mail was restored). (Test Fix T2D2846)

A problem that causes a backup job to crash on a machine during the Bare Metal Recovery Information collection phase of a CA ARCserve D2D backup. (Test Fix T2D2849)

A problem that causes a Bare Metal Recovery information collection failure for a Host-Based VM Backup job with warning "Collect Bare Metal Recovery information failed, this recovery point cannot be used to do Bare Metal Recovery." This problem occurs if VMware Vix 1.11.x is installed on the CA ARCserve D2D proxy server for Host-Based VM Backups. (Test Fix T2D2850)

A problem that causes a Host-Based VM Backup job to fail with error “Backup job failed" in the activity log with no further explanation or log information provided about the cause of the failure. (Test Fix T2D2851)

A problem that causes a Host-Based VM Backup to miss few VM backup jobs without any notification. (Test Fix T2D2852)

A problem that might cause a merge session to fail with Error 1450 (Insufficient system resources exist to complete the requested service). This problem occurs when the CA ARCserve D2D backup destination is on a remote share folder, and the source disk is 2TB or larger. (Test Fix T5E5138)

A problem that causes the Bare Metal Recovery information collection phase to run very slow when multiple devices of same type are included in CA ARCserve D2D backup. (Test Fix T5E5133)

A problem occurs that causes a backup job to finish in a completed successfully status, but the CA ARCserve D2D data cannot be restored. This problem occurs when the backup destination is located on a removable disk storage device (RDX). With this fix, resubmit the backup to perform the restore. (Test Fix T245717)

5.0 Limitations

The following limitations are known to exist in this update:

During a Recover VM job for Host-based VM backup, the vDS network configuration is skipped. After VM recovery, the vDS network configuration can be added manually.

While recovering a VM to a specific ESX Server, if the VM version is not supported by the target ESX Server, the recover VM operation will fail. (For example, if you back up a VM with VM Version 8.0 from ESX server 5.0 and then try to recover to ESX server 4.0/4.1, the recover VM operation will fail because the VM Version 8.0 is not supported by ESX server 4.0/4.1).

6.0 Solution Downloads

You can download CA ARCserve D2D r16 Update 3 from the following links:

http://rmdmdownloads.ca.com/ARCserveD2D/r16/D2DBMR/D2DBMR.iso
http://rmdmdownloads.ca.com/D2DUpdates/D2D/r16/updates/RI39036.exe