Frequently Asked Questions (FAQs)
- What are the services offered under Email Archiving?
- How to Archive historic emails?
- Which email servers are supported by Email Archiving?
- Which platforms are supported by Email Archiving?
- Can Administrator view emails?
- Can I increase the storage capacity when required?
- Can I check my archived emails from Web browser?
- How to get more information about Arcserve Email Archiving such as online demo or online document?
- What type of licenses are required to use Email Archiving?
- Can Windows domain users enter their credentials to search/recover their e-mails?
- Can I archive calendar, tasks, and contacts?
Arcserve offers Email Archiving as On-premise as well as Cloud. For differences between the two services, view link.
Use migration and import features to archive historic emails. Using migration feature, Super Admin can migrate. Using Import feature, administrator can migrate.
Email Archiving supports integration with multiple email servers. For example, Microsoft Exchange 2010, 2013, 2016, Microsoft Office 365, Google Professional Suite.
Email Archiving can be deployed using multiple platforms. For example, VMware, Hyper-V, and Amazon AMI instance.
No, administrator can only configure employees and auditors. Only employees and auditors can view and download the email messages.
Yes, you can use the simple method of increasing storage by adding new disk using the Configuration tab in Email Archiving Console.
Yes, use your credentials to log into the web console and access archived emails. Outlook plug-in integration lets you open web console directly from Outlook.
Visit www.arcserve.com for more details about Email Archiving. View technical documentation bookshelf for more online documents.
Mailbox, capacity based licenses are required.
Yes, enter your credentials in the Search option.
Email Archiving lets you archive emails from Inbox and Sent folders. Calendar and tasks are archived only when included in Inbox and Sent folders. Contacts are not archived.