Deactivate Arcserve Email Archiving License Offline

Important! You can deactivate your Arcserve product offline only if the product was activated using offline method.

Follow these steps:

• From the top-right corner of Email Archiving Console, click the Super Admin icon.
• Multiple options are displayed.
• From the list of options, click Activation and Licensing.
• The Activation and Licensing page is displayed.
• Click Deactivate Offline.
• The Confirm dialog appears.
• Click Yes.

The offline.arc file is saved in the following location:

/var/fas/www/Offline/

• Log into the same URL used for the offline activation process and upload the offline.arc file.

The following pop-up message appears:

Your product is deactivated successfully

All your licenses are released from the Arcserve product Console Server and made available for further use.