Frequently Asked Questions for UDP Workstation Free Edition
The following list of FAQs provide the information related to Arcserve UDP Work Station Free Edition:
Q. Can I use the trial version to test all features of Arcserve UDP?
A. Yes, you can use the trial version to leverage all the great features of Arcserve UDP until trial period expires. When the trial period expires, the Workstation Edition of Arcserve UDP will automatically revert to the Workstation Free Edition.
Q. What will happen if a Recovery Point Server (RPS) is selected as the destination for a Workstation Free Edition node?
A. You can select an RPS as your backup destination. License counts available in your Arcserve UDP environment are consumed according to requirement.
Q. Does Arcserve UDP know when to consume a license?
A. Arcserve UDP is intelligent enough to determine which nodes need a license, and will only use (consume) a license when required. As a result, performing backup to a shared folder does not consume a license. However, selecting an RPS as your destination consumes a license, if available. You could then leverage (select) an RPS as your backup destination from your Workstation Free Edition node and it would consume one of the available licenses (but no longer be a Workstation Free Edition node).
Q. Does Workstation Free Edition work for server-class operating systems such as Windows 2012?
A. No, Workstation Free Edition is only for use on desktops and laptops running on any of the supported Windows client operating system (such as Windows 7, 8, or 8.1). To view a list of all supported operating systems, see Compatibility Matrix.
Q. What about product support for Workstation Free Edition?
A. You can leverage support for Workstation Free Edition by connecting to the online community based support, directly from the product. With the full Workstation Edition, you can leverage some of the more enhanced and speedy support offerings such as the "Live Chat" capability, which is unavailable for the Workstation Free Edition.