To properly work with the HA Control Service scenario, it is important that you open the Overview Page, and from it the Manager, by using the Control Service hostname, instead of its IP address. If you will use the Control Service IP address, after a switchover CA ARCserve RHA will not be able to automatically reconnect the Overview Page and the Manager to the new active Control Service.
In addition, if you intend to work with HA Control Service scenario, you should NOT open the Manager from the machine where you installed a Control Service. Open the Manager from a third machine, which does not act as either the active or standby Control Service.
To open CA ARCserve RHA Manager for working with HA Control Service scenario
Note: If you selected the SSL Configuration option during the installation of the Control Service, enter the Control Service hostname and Port Number as follows: https://host_name:port_no/start_page.aspx
The Login dialog opens.
The Overview page opens.
A progress bar appears, indicating that the Manager component is currently installed on the local machine.
Now, you can now start creating the HA Control Service scenario.
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