Requirements of Supported Applications and Databases › Configure BlackBerry for CA ARCserve RHA › Additional CA ARCserve RHA Installation and Configuration Information for BlackBerry

Additional CA ARCserve RHA Installation and Configuration Information for BlackBerry

Protecting your BlackBerry Enterprise Server environment with CA ARCserve RHA requires specific configuration and set-up steps. Iinstall BES on the Master and Replica servers, configure the servers for high availability and then connect the database to the scenario.

Complete installation and configuration procedures are explained in detail in the CA ARCserve RHA BlackBerry Enterprise Server Operation Guide.

Control Service High Availability

This section describes the requirements for running HA solution for CA ARCserve RHA Control Service.

Important! The HA solution for Control Service is applicable only from CA ARCserve RHA r12.5 and up.

Control Service HA Configuration

To implement High Availability procedures for CA ARCserve RHA Control Service, you need to have the following configurations:

• Two servers running supported Windows Server with the same level of service packs and hot fixes installed.

  Note: For a complete list of supported operating systems and applications, see the CA ARCserve RHA Release Notes.

• An instance of a Control Service installed on each server. Both instances should have the same Control Service version.
• Both servers should have identical service packs and hot fixes.
• (In the Active Directory environment) Both Master and Replica servers should reside in the same Active Directory forest and be members of the same domain or trusted domains.
• Both servers should use the same port.
• No participating server can be a domain controller or DNS server.

Control Service HA Log On Account

The CA ARCserve HA Engine service log on account must satisfy all of the following conditions:

• It is a member of the Domain Admins group. If the Domain Admins group is not a member of the built-in domain local group Administrators you must use an account that is.
• It is a member of the local machine Administrators Group. If the Domain Admins group is not a member, add the account manually.
• For servers in a work group, use the Local System account.

Note: If your company's security policy requires more granular permissions than described, contact technical support to receive detailed instructions.