Launching IT Edition

IT Edition End of Life: See the upcoming ShadowProtect IT Edition End of Life Date and related End of Sales information.

The IT Edition USB key can:

Run ShadowProtect without installing it on a system
Boot the Recovery Environment (Windows Recovery Environment IT edition or Recovery Environment CrossPlatform) to backup or restore a system volume

To start ShadowProtect from the USB key, follow these steps:

(Conditional) If this is the first time using the IT Edition, remove the write lock on the USB key.
Insert the USB key into an available USB 2.0 or 3.0 port.
Use Windows Explorer to browse the USB key and execute the START SHADOWPROTECT command script. ShadowProtect IT Edition displays.
(Conditional) If prompted after selecting an option, enter a valid license code to activate the ShadowProtect IT Edition.
Note: When you purchase ShadowProtect IT Edition, Arcserve provides you a license code to activate the software. Additionally, you must reactivate the USB key on a quarterly basis. To do this, plug the USB key into a system with Internet access and repeat these steps.

To load Arcserve Recovery Environment from the USB key, follow these steps:

Shutdown the system.
Insert the USB key into an available USB port, then restart the system.
If necessary, configure the system boot manager or BIOS to boot from a USB drive before the system's hard disk.
Note: When using the Recovery Environment on a UEFI motherboard, the UEFI must support BIOS emulation.
Select the option to run the IT Edition Recovery Environment for Windows.
Follow the on-screen instructions to load the IT Edition.
Refer to Creating and Starting the Recovery Environment for details.

Write Lock Protection

The IT Edition USB key includes a write lock that prevents data writes to the device. Arcserve recommends keeping the write lock enabled except when: