Adding and Configuring Connectors

Important: Global admin must be configured for O365 before setting up SaaS backup. See Preparing your Office 365 account : Help Center for details.

  1. Go to the Arcserve SaaS Backup page and sign in.
  2. Important: This step needs to be done in Incognito mode.
  5. Important!Before you set up your connectors, turn off your old CloudBackup seats. See Decommissioning Older Arcserve CloudBackup Solutions for details.
  6. Click +Add connector.
  9. This displays the list of available connector options.
  12. Select the connector you want to add.
  13. The Microsoft 365 connector is used in this example.
  16. Click Sign in.
  17. Click Next.
  18. This redirects you to the Microsoft sign-in page.
  19. If you are not signed-in, use your global admin account that you will use for backups.
  20. Read through the permissions and accept the agreement.
  21. Arcserve SaaS Backup requires permissions to access users and user details to back them up. Arcserve SaaS Backup only asks for permissions when you first create a connector or re-authenticate.
  22. Accepting the agreement redirects you back to Arcserve SaaS Backup where you can configure your backup.
  23. See Configure your Microsoft 365 backup for configuration details.
  24. After configuring your backups, click Save to start your first backup.
  25. When all steps are complete, the connector will be displayed in the Connectors window:
  28.  
  29. See the KeepIt video examples at the bottom of these articles Add a Microsoft 365 connector and Configure your Microsoft 365 backup if you need additional clarification.