ShadowProtect Rules

ShadowProtect status rules include the following:

Rule	Description	Active by Default?	Rule Options
Failed Backup Job	Triggers an alert if the backup job remains in a failed state for the specified time period.	Yes	Minutes, Hours, Days
Backup Failure Rate	Triggers an alert if the EndPoint exceeds the specified ratio of backup failures to backup attempts. This rule notifies the administrator when repeated, but not necessarily consecutive, backup failures occur.	No	Number of backup failures, Number of total backups
Last VSS Backup*	Triggers an alert if the backup occurs without using Microsoft's Volume Shadowcopy Service (VSS). VSS helps provide optimal backups for server applications such as SQL or Exchange. If a problem occurs with VSS, ShadowProtect falls back to a "crash-consistent" non-VSS backup, which might require additional recovery effort.	No	Minutes, Hours, Days
Paused Backup Job	Triggers an alert whenever a backup job remains paused for the specified period of time. The minimum time is 1 day.	Yes	Days or Hours
Destination Disk Usage	Triggers an alert whenever the amount of used space in the image file destination drive exceeds the specified threshold.	Yes	Warning %, Critical %
Unmanaged Incremental Job	Triggers an alert if ShadowProtect SPX detects that a Continuous back up is not being actively managed by ImageManager.	Yes	Warning, Critical
License Status	Triggers a Warning alert when a system using a ShadowProtect MSP license is 5 days from expiration, and a Critical alert when the MSP license expires.	Yes	None
Subscription License Expiration	Trigger an alert when a ShadowProtect subscription license nears expiration.	Yes	Warning Days, Critical Days
Service Status	Triggers an alert if the ShadowProtect service stops responding.	Yes	None
Destination Conflict	Trigger an alert if more than one ShadowProtect incremental jobs are being backed up to the same physical directory.	Yes	Warning, Critical
Last Successful Backup Job	Trigger an alert if no successful backup job occurs within the specified time period.	No	Minutes, Hours, Days

*Some EndPoints might not support successful VSS backups. In this case, using the optional Last VSS Backup results in a continuous flow of alerts for non-VSS backups. To avoid this, make sure all EndPoints of this type use a separate status rule policy with Last VSS Backup disabled.