Appliance side-by-side Upgrade to v4.5

Updating to v4.5 is a side-by-side update. A side-by-side update involves transferring your appliance for example from v4.3.8 (on Ubuntu 16.04) to v4.5 (on Ubuntu 22.04).

Important: If you use DHCP (the *default option) during the deployment/install process, you will need to change the configuration after the installation is complete. See the DHCP to Static IP Configuration instructions for additional details.

To deploy ShadowControl 4.5

  1. Backup the database on your current ShadowControl appliance.
  2. Ensure that the database encryption password is documented, or change and document it.
  3. Then download the backup of the database to a local machine.
  4. See Protecting Appliance Data for more details.
  5. Power down your current ShadowControl appliance.
  6. Create a new VM for the ShadowControl 4.5 appliance.
  7. Arcserve recommends using the original IP address from the old appliance in the new appliance. This will allow existing ShadowControl endpoints to continue checking in after upgrade.
  8. Attach the ShadowControl 4.5 ISO and boot from it.
  9. Complete the installation process.
  10. After the installation completes, access the ShadowControl appliance URL in the browser. This will take you to the Initial Appliance Setup page.
  11. Select the option to Restore this appliance from a ShadowControl database backup file. See Restoring an Appliance. for additional information.