Complete the Manual Activation
To complete the manual activation, follow these steps:
- In the Completing Activation of your Arcserve ShadowProtect Product page click the link to download the activate.zip file.
- Copy the activate.zip file into the same directory that contains the license.activate file.
- Note: This file is specific to this system and its license.activate file. It cannot be used to activate any other ShadowProtect SPX install.
- Extract the license.import file from the activate.zip file.
- Move the license.import file into the directory where ShadowProtect SPX is intalled (if it isn't already there).
- Restart the services:
- For Windows:
- Restart the Arcserve SPX service.
- For Linux, open a terminal and type:
- stop spx <enter>
- start spx <enter>
- Start ShadowProtect.
- Confirm that the word Active appears in the License field in the navigation panel.
You have successfully (manually) licensed ShadowProtect SPX.