Windows Installation
You can install the SPX console and SPX agent together or separately.
System Requirements
|
Component |
SPX Requirement |
|
CPU |
300 MHz or higher Pentium-compatible or AMD CPUs Note: ARM processors are not supported |
|
Memory |
The greater of 256 MB or the Operating System minimum |
|
Hard drive space |
50 MB free disk space |
|
CD-ROM or DVD drive |
Required only for CD installs or for using the Recovery Environment |
|
Monitor |
VGA or higher resolution |
|
Internet Connection |
Used for activation and downloading upgrades. |
|
Port |
SPX requires Port 443 open for activation. |
|
Hyper-V Plugin |
Requires a system running Windows Server 2012 R2, Server 2016, Server 2019, or Windows 10 Pro or Windows 10 Enterprise. The operating system must be able to operate in the server role. |
Warning! SPX does not support taking backups from USB flash drives. It does support external drives connected via USB or internal SSD drives. Use ShadowProtect 5.x if a system requires backing up a flash drive.
64-bit Installers
SPX provides 64-bit Windows installers for Standard and GPO installs. (This is different from the Linux version which ships in a 64-bit version only.)
Points to remember:
- SPX requires the correct bit-level installer for the OS. If the OS is 64-bit, use the 64-bit installer.
- The default for the 64-bit version is:
- "C:\Program Files\StorageCraft\spx"
- The standard installers work for manual and silent installs using scripts.
- The Windows GPO installers work when using a Group Policy to install SPX.
- The Windows GPO installer filenames end with "GP" to distinguish them from the Standard installers.
For example:
ShadowProtect_SPX-7.5.0.win64_GP.msi
Installation
Important! There is no direct upgrade path from SP 5 to SP 6.8.x or newer. You need to uninstall SP 5, then install 6.8 (or newer) and start a new chain. See Supported Upgrade Paths for additional information.
To install SPX on a Windows system, follow these steps:
- Download and run the appropriate bit-level SPX Windows standard installer.
- Follow the onscreen prompts to complete the install.
- Log into a Local Session using Windows credentials for a user who is a member of the Windows Local Admin group. (A user who has Administrator privileges.)
- Note: Logging in with a Microsoft account or PIN is not supported.
- If this is a new install (not an upgrade) , request a Trial key when asked.
- Copy the Trial key from the Arcserve trial response page (or email) into the activation dialog.
- Click Done.
- Configure a destination and a backup job.
Recovery Environment
The 64-bit Recovery Environment CrossPlatform supports restorations of both Windows and Linux boot volumes. Use the REBuilder app to create the 64-bit Windows Recovery Environment if the restore requires additional driver support.
Note: Arcserve recommends using the 32-bit Recovery Environment only when required by the destination hardware.
OS Upgrades
Prior to upgrading your OS, take an incremental backup and then deactivate the SPX license. After upgrading the OS, reactivate the SPX license. Please note that even though the backup job configurations and other ShadowProtect settings are preserved during an OS upgrade, you should still create a new backup job and start a new backup chain. Not creating a new job and chain could lead to restore issues in the future.