How to Upgrade to Arcserve UDP 10.0 from a Previous Release

Upgrade an installation means to reinstall features or components to a higher release. The upgrade process lets you retain most of your current settings and migrate the information stored in the previous Arcserve UDP database to the new Arcserve UDP database.

Upgrade Consideration

• Verify if hardware requirement of Arcserve UDP 10.0 is met. For more information, see the System Information in UDP 10.0 Release Notes.

• Arcserve UDP 10.0 supported Platform, Hypervisor, OS, or Application Version is required. For detailed information, see the Compatibility Matrix.
• Before upgrading from 6.5.3 or previous supported versions, avoid pausing an existing plan. If the plan is paused before an upgrade, you cannot resume the plan until all related RPS are upgraded.
• Purchase the product key for Arcserve UDP 10.0 and keep it ready.
• Remove the previous version Arcserve Exchange Granular Restore (AEGR) standalone utility for Arcserve UDP version 5.0. If detected, the installation wizard prompts to remove.
• Ideally, the older plans should work properly at every upgrade step described below.

Follow these steps to upgrade:

1. For MSP, upgrade the previous Arcserve UDP Console to Arcserve UDP 10.0.
2. This step is required only if Task: Replicate from remotely-managed RPS is configured in the previous release.
3. Notes:
• If the node has only the Console installed, upgrade the Console. Stopping any running jobs is not required to upgrade the Console.
• If the node has Console and RPS installed, plan to upgrade the Console when no jobs are running before the upgrade. If necessary, stop the data store of RPS to cancel the running jobs before upgrading the Console.
• For more information on how to upgrade the Console, see Install Arcserve Unified Data Protection Using the Setup Wizard or Install Arcserve UDP Using the Unified Installer.
2. For MSP, upgrade the previous Arcserve UDP RPS to Arcserve UDP 10.0.
3. This step is required only if Task: Replicate from remotely-managed RPS is configured in the previous release.
4. Notes:
• Plan to upgrade the RPS when no jobs are running before the upgrade. If necessary, stop the data store of RPS to cancel the running jobs before upgrading the RPS.
• For more information about how to upgrade the RPS, see Install/Upgrade Recovery Point Server.
3. For Customer, upgrade the previous Arcserve UDP Console to Arcserve UDP 10.0.
4. Notes:
• If the node has only the Console installed, upgrade the Console. Stopping any running jobs is not required to upgrade the Console.
• If the node has Console and RPS installed, and jobs are running on the RPS, stop the data store of the RPS to cancel first the running jobs. Then, upgrade the Console.
• For more information about how to upgrade the Console, see Install Arcserve Unified Data Protection Using the Setup Wizard or Install Arcserve UDP Using the Unified Installer.
4. For Customer, upgrade the previous Arcserve UDP Replication target RPS to Arcserve UDP 10.0.
5. Notes:
• Arcserve UDP 10.0 supports replication from Arcserve UDP Version 6.5.x source RPS to Arcserve UDP 10.0 target RPS. When the plan includes multiple replication tasks, first upgrade the last replication target RPS.
• Replication from Arcserve UDP 10.0 source RPS to a lower version of the target RPS is supported only if the target RPS is of Arcserve UDP 6.5 Update 4 version.
• For more information about how to upgrade the RPS, see Install/Upgrade Recovery Point Server.
5. For Customer, upgrade the previous Replication Source RPS to Arcserve UDP 10.0.
6. Note: For more information about how to upgrade the RPS, see Install/Upgrade Recovery Point Server.
6. For Customer, upgrade the previous Proxy and Agents to Arcserve UDP 10.0.
7. Notes:
• For more information about how to upgrade the Windows agentless proxy and agent, see Deploy Agent to Nodes.
• For more information about how to upgrade the Linux Backup Server, see How to Upgrade Arcserve UDP Agent (Linux).
7. For Customer, upgrade the previous VSB Monitor or Instant VM Recovery Server to Arcserve UDP 10.0.
8. Note: For more information about how to upgrade the VSB Monitor, see Install Arcserve Unified Data Protection Using the Setup Wizard or Install Arcserve UDP Using the Unified Installer.