Apply Arcserve UDP Factory Reset Using Boot Option in 9012-9504DR Series Appliance

You can apply UDP factory reset from the Boot Menu of the Arcserve Appliance 9012-9504DR series. Using UDP factory reset, you can return your Arcserve Appliance 9012-9504DR series to clean and non-configured status.

Note: You can also select the Preserve the backup data option while running UDP factory reset.

Follow these steps:

1. Press F11 on the keyboard to invoke Boot Menu.



2. Select the boot option Integrated RAID Controller 1: UDP Factory Reset.



A page about factory reset is displayed.



Notes:

• The Preserve existing backup data option is selected by default. Only C:\ volume in the original operating system is rebuilt. Data at X:\ volume and Y:\ volume remain unchanged.
• If you clear the selection of the Preserve existing backup data option, all the data on the respective volumes of C:\, X:\, and Y:\ in the original operating system is rebuilt.
3. Click Reset.

A confirmation dialog appears.



You can click Cancel to reboot the Arcserve Appliance unit.

4. After factory reset finishes, you can perform either of the following actions:
• Click Restart to reboot the appliance.
• Click Shut Down to close the appliance.