Clear Configuration and Apply Appliance Factory Reset

Using Factory Reset, you can return your Arcserve Appliance back to clean and non-configured status. You can apply factory reset from the Arcserve UDP Console.

Follow these steps:

1. Click Factory Reset on the settings tab from the Arcserve UDP Console.

   

   All the backed up data is preserved by default.

   Note: Arcserve UDP provides the Preserve existing backup data option to help you preserve the existing datastore.

   • If you select the Preserve existing backup data option, only C:\ volume is rebuilt. Data at X:\ volume and Y:\ volume remain unchanged.
   • If you do not select the Preserve existing backup data option, all the data on the respective volumes of C:\ , X:\ and Y:\ is rebuilt.

2. Click Perform Factory Reset.

   A confirmation dialog appears.

   

3. From the confirmation dialog, click Reset to launch the factory reset.

   The Appliance machine is rebooted, and the factory reset runs as follows:

   

   Completion of factory reset displays a confirmation dialog.

4. On the confirmation dialog, perform one of the following options:
   • Click Restart to reboot the appliance.
   • Click Shut Down to close the appliance.