Maintenance and Troubleshooting

This section provides information about how to re-register the reverse proxy. You can repair the existing UDP installation such as modify/re-install the Arcserve Home dashboard.

Follow these steps:

1. Open any browser, and then type the IP address of Bootstrap VM in the address bar/URL bar in the following format:
2. https://<Bootstrap VM IP address>
3. The home screen of Bootstrap VM opens.
2. On the Nutanix Mine with Arcserve deployment wizard, click Maintenance and Troubleshooting.
3. 
4. The Nutanix Mine deployment wizard troubleshooting screen appears and displays the workflow.
3. On the Nutanix Cluster Information page, to connect to the Nutanix cluster, specify the following details, and then click Next:
4. Note: Provide the details of the Nutanix cluster where you have Arcserve UDP installed.
• Prism Element IP: Enter the IP address of Nutanix Prism Element.
• Port Number: Enter the port number. The default port value is 9440.
• Username: Type the user name of the cluster administrator.
• Password: Type the password of the cluster administrator.
5. 
4. On the Re-registration of Arcserve Dashboard page, do the following, and then click Reinstall:
• UDP Server Host Name: Enter the UDP server host name.
• Domain Name (Optional): Enter the domain name if required.
• DNS 1: Enter the IP address of the DNS server.
• DNS 2 (Optional): Enter the IP address of the second DNS server if needed.
5. 
5. On the Re-registration Status page, the following message appears:
6. Re-registration of Arcserve dashboard has been completed successfully!
7. 
8. After the Re-registration process is completed successfully, to navigate to the Nutanix cluster with Arcserve Management Console, click the link given on the Re-registration Status page.