Arcserve UDP View Related

Data store volume does not respond when the data store is stopped.

Symptom

If the recovery point is in a deduplication data store and the data store is stopped, then by clicking volume of a recovery point in Arcserve UDP Recovery Point View the user interface does not respond and the progress bar available in the Location Bar of Windows Explorer always displays In progress status.

Solution

When you use Arcserve UDP Recovery Point View, make sure that the deduplication data store is running.