Antivirus Configuration

Antivirus software can interfere with the smooth running of Arcserve UDP Agent (Windows) by either temporarily blocking access to files or by quarantining or deleting files that are incorrectly classified as suspicious or dangerous. You can configure an antivirus software to exclude files, or folders and avoid spending time on scanning data that does not need to be protected.

Configuring your antivirus software properly is required to exclude backup destination. Proper configuration lets you prevent interference with backup and restore operations, or any other processes like merge and catalog generation.

Paths to be excluded for antivirus scanning:

Antivirus scanning for

Paths to exclude

RPS

Data Store Folder

Data Destination Path

Index Destination Path

Hash Destination Path

Windows Agent not managed by Console

Backup Destination