Collect Hyper-V Event Viewer Messages

You can collect Event Viewer Messages from Hyper-V having agent installed with a folder name hyperVEventViewerFiles.

Follow these steps to collect Event Viewer Messages from command line:

  1. Open command prompt and navigate to <Agent Installation Directory>\BIN\ Diagnostic Utility\.
  2. Example: C:\Program Files\Arcserve\Unified Data Protection\Engine\BIN\Diagnostic Utility\
  3. To zip the Event Viewer Messages, run arcserveAgentSupport.bat -Path “Destination“
  4. To unzip the Event Viewer Messages, run ArcserveAgentInternalSupport.bat -Path “Destination” “source”