How to Reset QR code

This section provides information about how to reset QR code for users.

Note: An Admin user can reset QR code for all users except his own.

Follow these steps:

  1. Log into the Arcserve UDP Console using admin credentials.
  2. Go to Settings > User Management.
  3. For Reset QR Code for users, click the Reset QR Code button.
  4. The Reset QR Code dialog appears.
  6. On the Reset QR Code dialog, from the list of users, select the users you want to reset QR code for, and then click Reset QR Code.

Note: After resetting the QR code, during the next login, the selected users must scan the QR code again for a new TOPT and enrol again.