How the Installation Process Affects Operating Systems

The Arcserve UDP Agent (Windows) installation process updates various Windows operating system components using an installation engine named the Microsoft Installer Package (MSI). The components included in MSI let Arcserve UDP Agent (Windows) perform custom actions that let you install, upgrade, or uninstall Arcserve UDP Agent (Windows).

The following components describe these custom actions that can be performed:

Note: All Arcserve UDP Agent (Windows) MSI packages call the components listed in the following description when you install and uninstall Arcserve UDP Agent (Windows).

CallAllowInstall

Lets the installation process check for conditions relating to the current Arcserve UDP Agent (Windows) installation.

CallPreInstall

Lets the installation process read and write MSI properties. For example, read the Arcserve UDP Agent (Windows) installation path from the MSI.

CallPostInstall

Lets the installation process perform various tasks relating to installation. For example, registering Arcserve UDP Agent (Windows) into the Windows Registry.

CallAllowUninstall

Lets the uninstallation process check for conditions relating the current Arcserve UDP Agent (Windows) installation.

CallPreUninstall

Lets the uninstallation process perform various tasks relating to uninstallation. For example, un-registering Arcserve UDP Agent (Windows) from the Windows Registry.

CallPostUninstall

Lets the uninstallation process perform various tasks after the installed files are uninstalled. For example, removing the remaining files.

ShowMsiLog

Displays the Windows Installer log file in Notepad if the end user selects the Show the Windows Installer log check box in the SetupCompleteSuccess, SetupCompleteError, or SetupInterrupted dialogs and then clicks Finish. This works only with Windows Installer 4.0.

ISPrint

Prints the contents of a ScrollableText control on a dialog.

This is a Windows Installer .dll custom action. The name of the .dll file is SetAllUsers.dll, and its entry point is PrintScrollableText.

CheckForProductUpdates

Uses FLEXnet Connect to check for product updates.

This custom action launches an executable file named Agent.exe, and it passes the following:

/au[ProductCode] /EndOfInstall

CheckForProductUpdatesOnReboot

Uses FLEXnet Connect to check for product updates on reboot.

This custom action launches an executable file named Agent.exe, and it passes the following:

/au[ProductCode] /EndOfInstall /Reboot

Directories Updated

The installation process installs and updates Arcserve UDP Agent (Windows) files in the following directories by default (x86 and x64 operating systems):

C:\Program Files\Arcserve\Unified Data Protection\Engine

You can install Arcserve UDP Agent (Windows) into the default installation directory or into an alternate directory. The installation process copies various system files to the following directory:

C:\WINDOWS\SYSTEM32

Windows Registry Keys Updated

The installation process updates the following Windows registry keys:

• Default registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Arcserve\Unified Data Protection\Engine

• The installation process creates new registry keys and modifies various other registry keys, based on the current configuration of your system.

Applications Installed

The installation process installs the following applications into your computer:

• Arcserve Licensing
• Microsoft Visual C++ 2013
• Java Runtime Environment (JRE) 1.8.0_65
• Tomcat 9

The following installation processes update various Windows Operating Systems: