Merge Job Failed when Configured to Retain Recovery Sets

Symptom

Possible network failure or busy network.

Solution

Perform any of the following to fix this problem:

• Run a new backup job which will trigger a merge job after the backup is completed.
• Access the Backup Settings dialog and save the  Retention Setting again.

• Restart the Arcserve UDP Agent Service.

If the problem persists, use Live Chat to contact Arcserve support. Live Chat lets you optimize intelligent conversation between you and the Technical Support team, allowing you to address your concerns and questions immediately, while still maintaining access to the product.