Login Link Does not Work at Arcserve UDP Agent Home

• Agent login fails while using the Microsoft Edge browser.
• Symptom
• When logging in from the Arcserve UDP Agent home page, the link Login with current Windows Credentials does not work.
• Solution
• The feature is not supported at Microsoft Edge. Switch to other browser. On other browsers, when you face the problem, use the following workaround:
• For Internet Explorer or Chrome, verify if the URL is added into the Local Intranet list. To add URL, navigate to "Internet Options > Security > Local Intranet > Sites > Advanced settings.
• For Firefox, modify configuration to enable IWA.
• For details, click the link.
• Agent login fails with Http error code 500.
• Symptom
• When logging in from the Arcserve UDP Agent home page, the link Login with current Windows Credentials does not work.
• Solution
• Follow these steps:
1. Open the file from the location: C:\Program Files\Arcserve\Unified Data Protection\Common\JRE\lib\net.properties.
2. Replace the folder C:\Program Files\ to your installation location.
3. Modify the entry to the following one:
4. jdk.http.ntlm.transparentAuth=allHosts
4. Restart the Arcserve UDP Agent service to login again.