Error Message 10302

Failed to merge virtual disk. Internal error=[<parameter>].

Symptom

Virtual disk merge fails due to specified internal error.

Solution

Verify merge job debug log for more information.

• If the backup destination is a Data Store on RPS:
• Log location: "\Engine\Logs" directory on the Recovery Point Server.
• File name format: Merge(<Node Name>-<RPS Server Name>-"Data Store Name")-<yyyyMMdd>-<HHmmss>-<SSS>-<Job ID>.Log
• If the backup destination is not a Data Store:
• Log location: "\Engine\Logs" directory on the Agent machine.
• File name format: Merge-<yyyyMMdd>-<HHmmss>-<SSS>-<Job ID>.Log
• Note: Contact Arcserve Support for further technical assistance.