Error Message 20708

File level restore is not possible as the operating system is not detected. Please check the environment.%0

Symptom

Even though the OS of the protected VM is Windows, it is identified as non-windows OS. Hence, file-level restore cannot be done.

Solution

This activity log is an acknowledgement to the customer that the problem occurs due to some environmental issue in the VM. It is recognized as one of the customer issues and is not reproducible in our environments, hence there is currently no solution available.