Arcserve

Arcserve® Unified Data Protection Version 5.0 Update 4 Release Notes


1.0 Welcome

2.0 Enhancements

3.0 Issues Fixed

4.0 Known Issues

5.0 Considerations/Limitations

6.0 Installation
6.1 Prerequisite Tasks
6.2 Installation Instructions

7.0 Contact Arcserve Support


1.0 Welcome

Welcome to the Arcserve UDP Version 5.0 Update 4 Release Notes. This Release Notes contains important information about this update. Updates are cumulative and can be installed on any previous version of Arcserve UDP.


2.0 Enhancements

The following enhancements or features have been added to Arcserve UDP for this update:


3.0 Issues Fixed

This update fixes the following issues, which could have occurred:

For all issues fixed in this release, see the Arcserve UDP Version 5.0 Release Notes.


4.0 Known Issues

The following issues could exist in this update:

For all known issues in this release, see the Arcserve UDP Version 5.0 Release Notes.


5.0 Considerations/Limitations

The following considerations could exist in this update:

The following limitations could exist in this update:

For all considerations or limitations in this release, see the Arcserve UDP Version 5.0 Release Notes.


6.0 Installation

The following sections provide information about installation prerequisites and installation instructions.

6.1 Prerequisite Tasks

Consider the following prerequisite tasks before installing this update:

6.2 Installation Instructions

When installing the Arcserve UDP update or the Arcserve UDP Agent (Windows) update, it is important to maintain optimal performance between the Console, the Recovery Point Server (RPS), and the Agents. As a result, when the update is installed in an environment that contains both a Console and an Agent, you must always install the update on the Console first, and then on the RPS, and finally on the Agent. (For the Agent that is installed on the Console or the RPS, the update will be automatically installed on that Agent at the same time).

Before you upgrade to Arcserve UDP Version 5.0 Update 4, review the following backward compatibility considerations in your environment:

Note: If you have an environment with both Arcserve UDP and Arcserve Backup installed, and you want to install Arcserve UDP Version 5.0 Update 4, you need to also install the corresponding Arcserve Backup patch RO75131 at the same time.

Note: For appliance users who upgrade to Arcserve UDP Version 5.0 Update 4, the IE browser will show a warning when you launch the Arcserve UDP Console, which is caused by the certification upgrade in Update 4. You can choose Continue to this website (not recommended) to launch the Arcserve UDP Console. You can also resolve this permanently by installing the certificate: View certificates -> Install Certificates -> select “Local Machine” -> select “Place all certificates in the following store” -> select “Trusted Root Certification Authorities”.

From the Arcserve Support site, under the Product Support Information heading, click Patches to access Arcserve UDP 5.0 Solutions and Patches for the latest Arcserve UDP Version 5.0 Update 4 download information.

Installing the Update Manually

For an upgrade installation package for Windows servers and workstations that have a previous version of Arcserve UDP already installed, download and install the update manually using the following links to the installation files:

For a fresh installation package for Windows servers and workstations that do not have Arcserve UDP installed yet, perform the following tasks:

Download and install Arcserve UDP Version 5.0 Update 4:

For a Linux installation, download and install the update manually using the following links to the installation files:


7.0 Contact Arcserve Support

The Arcserve Support team offers a rich set of resources for resolving your technical issues and provides easy access to important product information.

www.arcserve.com/support

With Arcserve Support: