UDP Console Does not Open when SQL Administrator Password is Changed

Symptom:

Arcserve UDP Console use SQL server as Database, and use SQL administrator "sa" to connect to the Database. If the "sa" password is changed, Console home page fails to open and the following message displayed:

SQLServer is not available now. Please check service status and then restart Arcserve UDP Management service.

Solution:

  1. Run <homedir>\Management\BIN\DBAccountUpdate.bat
  2. Type: updatePassword
  3. Type the new password and press Enter