MAC Address Changes are Not Retained After VM Recovery
Valid on Windows platforms and VMware VM
Symptom
The MAC addresses of virtual machines are not retained after recovering virtual machines.
Solution
MAC addresses are not retained during recovery, to prevent duplicates. To retain MAC address information, set the following registry key on the proxy server:
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Arcserve\Unified Data Protection\Engine
Key Name: RetainMACForVDDK
Value Type: String
Key Value: 1