Troubleshooting BMR Issues

When a problem is detected, Arcserve UDP Agent (Windows) generates a message to help you identify and resolve the problem. These messages are contained in the Arcserve UDP Agent (Windows) Activity Log, which is accessed from the View Logs option on the home page UI. In addition, when an incorrect action is attempted, Arcserve UDP Agent (Windows) generally displays a pop-up message to help you identify and quickly resolve the problem.

• Slow throughput performance during BMR
• After BMR, dynamic volumes are not recognized by the operating system
• Unable to Reboot Hyper-V VM After BMR
• Unable to Reboot VMware VM After BMR
• Unable to boot the server after performing a BMR
• Failed to submit BMR job to Recovery Point Server