Troubleshooting: How to Use a Data Store When One or Multiple folders are Full

Symptom:

How do I continue to use the data store when one of the following folders is full:

• Data store backup destination
• Deduplication index
• Hash
• Data

Solution:

Change Backup Destination Path

1. Stop data store.
2. Modify the plans that are using this data store. In the Destination tab, point the destination to a different data store or a Shared Folder, select the Check box of Pause this plan and Save the plan.
3. Delete the Data Store.
4. Copy the corresponding Backup Destination folder into a large volume. Verify that size and number of files on the Source and Target folders are same.

Note: Verify that before copying the folder, you stop the data store. During copy, ensure that all files are copied to the destination folders, without skipping any files.

Warning! Skipping any files may result in data corruption. If the number of files or size between Source and Target folders does not match, do not proceed to next step.

5. Import data store. Specify the new Data / Index path while importing the data store.
6. From the UDP Console, navigate to Resources, Destinations, Recovery Point Servers.
7. Select the Data Store under the Recovery Point Server.
8. From the Right Pane, under settings verify that the Data / Index Destination Path points to correct location.

Important! While performing the above mentioned steps, DO NOT start the data store until Step 8 is complete.

9. Start the Data Store.
10. Modify the plans that you paused and reconfigure them to use the imported Data Store (as per the requirement). Cleary selection of the option Pause this plan and Save the plan.

Note: After importing data store to link to the new location and starting the data store, DO NOT switch back to the original path. Such action may cause data corruption.

Change Data Or Index Destination Path

1. Stop data store.
2. Copy the corresponding folder (Data/Index as per the requirement) into a large volume. Verify that the size and number of files on the Source and Target folders are same.

Note: Verify that before copying the folder, you stop the data store. During copy, ensure that all files are copied to the destination folders, without skipping any files.

Warning! Skipping any files may result in data corruption. If the number of files or size between Source and Target folders does not match, do not proceed to next step.

3. Import data store. Specify the new Data / Index path while importing the data store.
4. From the UDP Console, navigate to Resources, Destinations, Recovery Point Servers.
5. Select the Data Store under the Recovery Point Server.
6. From the Right Pane, under settings verify that the Data/Index Destination Path points to correct location.

Important! While performing the above mentioned steps, DO NOT start the data store until Step 6 is complete.

7. Start the Data Store.

Note: After importing data store to link to the new location and starting the data store, DO NOT switch back to the original path. Such action may cause data corruption.

Change Hash Destination Path

For details, refer to Modify Hash Path.