Configuring for Multi-Factor Authentication

When an organization has multi-factor authentication (MFA) enabled for the users, the office 365 backup plan needs to be configured using the App Password for the backup service account.

Perform the following steps to configure Arcserve UDP to Support multi-factor authentication:

  1. Enable the backup service account to Set app password
  2. Create app password for the backup service account

Note: MFA authentication (App password) is currently supported for O365 Exchange Online and SharePoint Online backups only.