Introducing Arcserve Backup Agents and Options › Using Options › Disaster Recovery Option › Recovering Data from a Physical to Virtual Machine › Scenarios for Local and Remote Restore › Local Backup and Local Restore › Network Interface Card (NIC) is Nonfunctional after a Local Restore to a VM Hosted on VMWare ESX Server

Network Interface Card (NIC) is Nonfunctional after a Local Restore to a VM Hosted on VMWare ESX Server

The Network Interface Card (NIC) does not function properly when the system restarts after a local restore.

You can use one of the following solutions to solve this problem:

• Install the VMware Tools on the virtual machine for the NIC to work properly.
• Uninstall the network driver and reinstall it as shown:
  1. Log into the recovered system on the virtual machine.
  2. Click Start, Control Panel, Administrative tools, Computer Management and Device Manager.
  3. Right-click on the network adapter and click uninstall as shown:

  

  1. Right-click on the host name after uninstall and select Scan for hardware changes to scan the hardware changes. The network adapters are automatically reinstalled.
  2. Configure the IP address of the host machine to DHCP, after installing the network adapter.