Introducing Arcserve Backup Agents and Options › Using Agents › Agent for Informix › Troubleshooting › Enable Debug Mode

Enable Debug Mode

To receive debug information, you must enable the debug mode. You can set the debug mode in the Windows registry using the Regedt32 editor. By default, the debug mode is disabled.

To enable debug mode

1. Run WINNT\SYSTEM32\REGEDT32.exe.
2. In the HKEY_LOCAL_MACHINE window, open:

   SOFTWARE\ComputerAssociates\CA ARCserve BACKUP\DSAGENT\CURRENTVERSION\AGENT\dbaifmx@ Informix Server
   

3. Double-click Debug.

   The DWORD editor opens.

4. Change the debug mode value as follows:

   From: REG_DWORD:0 (disable debug, the default mode)

   To: REG_DWORD:1 (enable debug)

Important! Be sure to set the key entry back to 0 (disabled) when you have finished troubleshooting to prevent the needless consumption of disk space and CPU time.

Note: If the current Informix is a 64-bit version system, then perform the following steps:

1. Run WINNT/SYSTEM32/REGEDT32.exe
2. In the HKEY_LOCAL_MACHINE window, open:

   SOFTWARE\ Wow6432Node\ComputerAssociates\CA ARCserveBACKUP\DSAGENT\CURRENTVERSION\AGENT\dbaifmx@ Informix Server
   

3. Double-click Debug.

   The DWORD editor opens.

4. Change the debug mode value from REG_DWORD:0 (disable debug, the default mode) to REG_DWORD:1 (enable debug)
5. Open the following file from the HKEY_LOCAL_MACHINE window:

   SOFTWARE\Wow6432Node\ComputerAssociates\CAARCserveBACKUP\DSAGENT\CURRENTVERSION\AGENT
   

6. Right-click Agent and select New, DWORD (32-bit) Value.
7. Enter IfmxDbg for the name.
8. Enter 1 for the data (disable debug, change data back to 0)