Introducing Arcserve Backup Agents and Options › Using Options › Tape Library Option › Troubleshooting › Tape Engine Does Not Run Properly › Tape MisCompare Errors Occur When Formatting or Erasing Media

Tape MisCompare Errors Occur When Formatting or Erasing Media

Valid on Windows platforms.

Symptom

Arcserve Backup indicates that a Tape MisCompare error occurred when formatting or erasing media.

Solution

To remedy this problem, consider the following:

• The media read does not match the media shown by Arcserve Backup.

  Arcserve Backup does not erase or format media unless it matches what is shown. This error occurs when media are changed manually and not inventoried to update Arcserve Backup. When media are manually added, removed, or moved, you must inventory the slots or mount the library magazine to update Arcserve Backup.

• You may also see this error if you attempt to erase or format a "not inventoried" media. You must inventory these media first, using Regular Inventory, before they can be erased or formatted.