Installing the Agent › Post-installation Tasks › Delete Trace Log Files

Delete Trace Log Files

Arcserve Backup creates trace log files for backups and restores of Microsoft Exchange Server data. Trace log files provide you with data that you can use to debug problems that occur when performing document level and database level backups and restores of Microsoft Exchange Server data.

By default, Arcserve Backup stores Microsoft Exchange Server trace log files in the following directories on the Microsoft Exchange Server systems:

• Database level backups:

  C:\Program Files\CA\ARCserve Backup Agent for Microsoft Exchange Server\DBLOG
  

• Document level backups:

  For Exchange Server 2003

  C:\Program Files\CA\ARCserve Backup Agent for Microsoft Exchange Server\LOG
  

  For Exchange Server 2007/2010/2013

  c:\Program Files\CA\ARCserve Backup Agent for Microsoft Exchange Server\DocumentLevel\Log
  

Trace log files contain the file extension .trc.

Over time, many trace log files can consume a large amount of free disk space on your Arcserve Backup server. To free disk space on your backup server, you can configure Arcserve Backup to delete trace log files after a specified period of time elapses.

To delete trace log files

1. Log in to the server where the agent is installed and open Windows Registry Editor.
2. Do the following:
   • For database level backups, locate the following registry key:

     HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ExchangeDBAgent\Parameters\AgentLogLife
     

   • For document level backups on Windows x86 systems, locate the following registry key:

     HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ExchangeDocumentAgent\Parameters\AgentLogLife
     

   • For document level backups on Windows x64 systems, locate the following registry key:

     HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\ExchangeDocumentAgent\Parameters\AgentLogLife
     

3. Right-click AgentLogLife and click Modify on the pop-up menu.

   The Edit DWORD Value dialog opens.

4. In the Value Data field, specify the number of days that you want to retain the trace log files.

   Note: The default value for AgentLogLife is 14.

   Example:

   The value specified for AgentLogLife is 14. The next time that you back up or restore Microsoft Exchange Server data, the agent checks the trace log files directory on the Arcserve Backup server and deletes trace log files that were not modified in the last 14 days. With a value of 0, Arcserve Backup will not delete trace log files.

   Click OK.

   The new value is applied.