Ensure your system requirements meet the minimum requirements needed to install the agent. For a list of requirements, see the readme file.

Yes

Yes

Yes

Yes

Ensure that you have Administrator privileges.

Yes

Yes

Yes

Yes

Ensure that you know the name and password of the machine you are installing the agent on.

Yes

Yes

Yes

Yes

If you will be performing remote backups, ensure that File and Printer Sharing for Microsoft Networks is enabled on the agent machine that you will be backing up.

Yes

Yes

Yes

Yes

The NetLogon service must be started to support pass-through authentication of account logon events for computers in a domain.

Yes

Yes

Yes

Yes

Ensure that the Microsoft Messaging API and Collaboration Data Objects 1.2.1. is installed before you install the Agent. You must perform this task because the Agent requires the Messaging API (MAPI) client libraries to run properly and perform document level backup operations.

Note: Microsoft Messaging API and Collaboration Data Objects 1.2.1 is not included with the Exchange Server installation.

No

Yes

Yes

Yes

If you are backing up or restoring mailboxes, the Exchange RPC Client Access Service must be running on the same server hosting the backup account's mailbox database.

The RPC Client Access Service of the server configured as the client access server role of the mailbox database hosting the mailbox must be running.

No

No

Yes

Yes

If you are backing up or restoring public folders, the Exchange RPC Client Access Service must be running on the same server hosting the public folder.

No

No

Yes

N/A