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Perform a Document Level Restore

Performing Document Level restore jobs follows the same process regardless of your Exchange Server version, though the selections you make in certain steps may vary. The differences are noted in the following procedure.

To restore using Document Level restore

  1. From the Arcserve Backup Home Page, select Restore from the Quick Start menu.

    The Restore Manager window opens.

  2. From the Restore Manager window, select Restore by Tree in the drop-down box underneath the Source tab.

    Note: Both Restore by Tree and Restore by Session are supported for Document Level restore.

  3. Expand the Windows Systems or Exchange Organization object, expand the server you are restoring from, and then expand the server object to select the documents you want to restore—storage groups, mailbox stores, public folder stores, public folders, folders, or even individual documents.

    Note: Special mailboxes, such as Mail Connectors, System Attendant, Internet Mail Service, and MS Schedule+, cannot be selected for restore. These are special system mailboxes and should not be restored.

  4. Select a Recovery Point session to restore.
  5. To select restore options, right-click a storage group or database, select Agent Option, select restore options, and then click OK.

    For more information about restore options, see Document Level Restore Options.

  6. Click the Destination tab. You can restore the database objects to their original location (default) or you can restore the database objects to an alternative location.
  7. If you want to restore to an alternative location, clear the Restore files to their original locations check box, expand the Windows Systems or Exchange Organization object, expand the server you want to restore to, expand the Microsoft Exchange Server – Document Level object, and select where you want to restore to.

    Note: When restoring to an alternative location, there are certain rules that apply to the destination you select, depending on what you selected to restore and what version of Exchange Server you are restoring to. For more information, see Alternate Restore Locations.

  8. Click Submit.
  9. If you are restoring to an alternative location, when the Security dialog opens, enter the user name and password for the destination server and click OK.

    Note: Arcserve Backup does not support logging in to systems with passwords that are greater than 23 characters. If the password on the system you are attempting to log in to is greater than 23 characters, you must modify the password on the agent system such that it is 23 characters or less, and then you can log in to the agent system.

  10. When the Session User Name and Password dialog opens, on the Machine tab, verify or change the user name and password for the destination Exchange Server. To change the user name or password, select the session, click Edit, make your changes, and then click OK.
  11. Click the DBAgent tab and verify or change the user name and password for the backup agent service account. This account must meet the requirements for the Exchange Server you are restoring to. For information on these requirements, see Backup Agent Service Account Requirements for Document Level Backup and Restore.
  12. Click OK.
  13. When the Submit Job dialog appears, select Run Now to run the job immediately, or select Run On and select a future date and time when you want the job to run.
  14. Enter a description for your job and click OK.

More information:

Configure Document Level Restore Options

Alternative Restore Locations