Troubleshooting Arcserve Backup Patch Manager › Patch Manager Troubleshooting › Troubleshooting Configuration Errors

Troubleshooting Configuration Errors

APMSettings.Ini file is missing or corrupted.

• Reinstall product.
• Check the APMLog.log file for additional information.

Note: The APMSettings.Ini file is located in the following directory: X:Program Files\CA\SharedComponents\APM\Patch Manager.

APMclient.Xml file is missing or corrupted.

• Reinstall product.
• Check the APMLog.log file for additional information

Note: The APMclient.Xml file is located in the following directory: X:Program Files\CA\SharedComponents\APM\Patch Manager.

AlreadyDownloadedPatchinfo.Xml file is missing or corrupted.

• Reinstall product.
• Check the APMLog.log file for additional information.

Note: The AlreadyDownloadedPatchinfo.Xml file is located in the following directories as applicable: X:Program Files\CA\SharedComponents\APM\Patch Manager\Arcserve Backup or X:Program Files\CA\SharedComponents\APM\Patch Manager\Arcserve Backup Patch Manager.