Before you use the Alert notification system, you must first establish a service account. To do this, open the Alert Manager, go to the Service menu, and select Set Service Account.
Note: If the Alert Manager was previously installed with another Arcserve product, it is not reinstalled to the Arcserve Backup directory; it remains in the directory where it was previously installed.
You can send alerts using many communication mechanisms or applications. Any application that calls Alert specifies one of three event priorities—Critical, Warning, or Informational.
To view a list of the applications that call Alert, open the Alert Manager, and, in the left pane, expand Configuration and then expand Default or Arcserve Backup. You can either use the Alert default settings, which will be used by all applications that use the Alert Service, or you can enter configuration information specifically for each application. If you choose the latter, these configurations override the default Alert configurations.
The following sections describe how to configure each of the available communication mechanisms. To begin, expand Configuration, and then expand Arcserve Backup to view options discussed in the following sections.
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