Administering the Backup Server › Arcserve Backup Maintenance Notifications

Arcserve Backup Maintenance Notifications

Arcserve Backup displays a maintenance notification message near the Windows system tray to help ensure that you are running the most current version of Arcserve Backup. The maintenance notification message appears nine months after you install or update Arcserve Backup.

The maintenance notification message appears near the Windows system tray area of your computer's desktop, as illustrated by the following screens.

• Windows Server 2003 systems:

  

• Windows Server 2008 systems:

  

• Windows Server 2012 systems:

  

Maintenance Options

• Update your Arcserve Backup maintenance contract--To update Arcserve Backup, click the maintenance notification message.

  After you click the maintenance notification message, the Arcserve Backup, Arcserve Maintenance Program web site opens. The Arcserve Maintenance Program web site lets you obtain product enhancements and updates, and install new releases of Arcserve Backup.

  Nine months after you install Arcserve Backup, the maintenance notification message and the Arcserve tray icon open and close in 30-day intervals until you update your Arcserve Backup maintenance contract.

  Note: Twelve months after you install Arcserve Backup, the maintenance messages open and close in six month intervals.

• Do not update your Arcserve Backup maintenance contract--If you do not wish to update Arcserve Backup at this time, click the X in the upper left-hand corner of the maintenance notification message to close the message. If you do not want to receive the messages, you must disable maintenance notification messages.

Alert Options

Arcserve Backup lets you disable and enable the maintenance notification message using the Arcserve Backup icon located in the Windows system tray.