The following section provides guidance to help you address authentication and security-related issues when using Arcserve Backup. Because symptoms of security-related issues vary widely, this section includes possible resolutions only.
The following list of resolutions can help you address security-related issues:
If you are backing up only your local Arcserve Backup server, the Arcserve Backup System account configured at installation has sufficient rights (Administrator and Backup Operator).
If you are backing up remote data within your domain (through the Client Agent for Windows or through the network facility of Arcserve Backup), your backup account requires additional rights. The following is a general outline of common permissions necessary for a powerful backup account. You can tailor your backup account to match your needs, and some rights may not be required in your environment.
Note: Security requirements for storage-related functions are dependent upon the resources accessed. Windows security rules and requirements should be considered at all times.
The backup account should have the following Group Rights:
Note: A user in the Backup Operator Group does not have rights to access the Arcserve Backup database. As a result, member servers are not visible to the user in the Backup Manager.
The backup account should have the following Advanced Rights:
To remedy the inability to log in to the Arcserve Backup domain, run the cstop command and then run the cstart command. This enables the service to communicate properly and lets the user account with caroot equivalence log in to the Arcserve Backup domain.
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