Customizing Jobs › Tasks You Can Perform Using the Job Status Manager › How to Manage Jobs Using the Job Queue Tab › How to Analyze Jobs Using the Last Result Field

How to Analyze Jobs Using the Last Result Field

The Last Result field on the Job History tab indicates whether your executed job was successful. If it was not successful, the information in this field helps you determine why the job may have failed. The Last Result field may contain the following one of the following statuses:

• Finished--All of the nodes and drives and shares were processed.
• Incomplete--The job was partially successful. Review the Activity log information to check the exact nature of what occurred to prevent job completion.
• Canceled--The job was intentionally canceled. The following actions may have occurred:
  • A user canceled the job from the Job Queue.
  • Someone answered NO or CANCEL to a console prompt.
  • The job required either a confirmation of OK, or media to be inserted before the time out was reached. (Time out is set in the media options in the Backup Manager window.)
• Failed--The job failed to perform its designated task. This usually occurs if Arcserve Backup cannot back up any source nodes of a job (for example, if the agent is not loaded or an invalid password was entered) or if a hardware error occurs. If the job was started, but the Manager could not complete the job, you will receive “Run Failed” status. Review the Activity log information to check the exact nature of what occurred to prevent the job from completing.
• Run Failed--The job was started, but the program that runs the job failed, because either there was not enough memory to run the job or a DLL file was not found.
• Crashed--The job was started and a system error occurred which prevented Arcserve Backup from completing its task, such as a memory violation that caused Arcserve Backup or the operating system to be shut down. If a job has a status of Crashed, it can be retried after the Job Engine restarts. This can be set up through the Arcserve Backup Server Admin in the Job Engine Configuration tab.