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Symptom:
My Backup Server is installed on a non-English Windows platform and I use it to backup a client machine running on English Windows platform. When I try to perform disaster recovery on the English client machine, I am getting some error messages saying the backup tape media cannot be found and the DR wizard keeps asking me to mount the tape. I am very sure the tape is mounted. What can be wrong?
Solution:
The problem is caused by difference in the ANSI code page used by the backup server and the client machine. If the tape being used has non-English text name, the recovery process may not able to locate the tape media correctly. In general, The Disaster Recovery Option does not completely support cross-language Windows environment. If you have to backup an English Windows client machine using an non-English backup server, make sure the backup media using used does not contain any non-English character in the name.
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