Troubleshooting CA ARCserve Backup Installations › Cluster HA Resources Not Created

Cluster HA Resources Not Created

Valid on Windows platforms running Microsoft Cluster Server (MSCS).

Symptom:

CA ARCserve Backup cannot create cluster HA resources.

Solution:

This problem presents itself after you install CA ARCserve Backup, and then attempt to create the cluster HA resources using the babha -postsetup command. When you execute this command, a message box appears indicating that the cluster resource could not be created. In addition, the following message appears in the Cluster.log file:

open or create fileshare , return error: [87]

To remedy this problem, do the following:

1. Under the CA ARCserve Backup cluster group, create an object named "ARCserve Share" with a resource type of file share.
2. Add the resource's dependence with shared disk and the CA ARCserve Backup virtual name.
3. Specify the following:
   • Share name: ARCSERVE$
   • Path: The CA ARCserve Backup home directory.
4. Execute the babha –postsetup command.