Troubleshooting Arcserve Backup Installations › Cluster HA Resources Not Created

Cluster HA Resources Not Created

Valid on Windows platforms running Microsoft Cluster Server (MSCS).

Symptom

Arcserve Backup cannot create cluster HA resources.

Solution

This problem presents itself after you install Arcserve Backup, and then attempt to create the cluster HA resources using the babha -postsetup command. When you execute this command, a message box appears indicating that the cluster resource could not be created. In addition, the following message appears in the Cluster.log file:

open or create fileshare , return error: [87]

To remedy this problem, do the following:

1. Under the Arcserve Backup cluster group, create an object named "Arcserve Share" with a resource type of file share.
2. Add the resource's dependence with shared disk and the Arcserve Backup virtual name.
3. Specify the following:
   • Share name: ARCSERVE$
   • Path: The Arcserve Backup home directory.
4. Execute the babha –postsetup command.