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Deploy Agents to Remote Computers Using Automatic Upgrade

Arcserve Backup Agent Deployment lets Backup Administrators and Backup Managers install and upgrade Arcserve Backup agents on remote computers. Automatic upgrade lets you deploy agents to detected computers with agents that require an upgrade to this release. This method helps ensure that the release numbers of all agents running in your Arcserve Backup environment are the same as the Arcserve Backup base product.

Note: When using Automatic upgrade, you cannot specify the host name of the remote computers manually.

The Automatic upgrade method lets you deploy these agents and components:

Automatic upgrade must detect an agent from a previous release installed on the target computer to upgrade the agents to this release. If an agent is not detected, use the Custom deployment method to install the agents on the target computer.

Note: Before you complete the following task, see Remote Deployment Considerations.

To deploy agents to remote computers using Automatic Upgrade

  1. Open the Arcserve Backup Manager Console.

    From the Quick Start Menu, select Administration, and click Agent Deployment.

    Arcserve Backup Agent Deployment starts and the Login Server dialog opens.

  2. Complete the required fields in the Login Server dialog, and click Next.
  3. In the Methods dialog, click Automatic upgrade, and click Next.

    The Components dialog displays a list of computers detected by Agent Deployment that are running Arcserve Backup agents from a previous release.

  4. Click Next to populate the Host Information dialog with host names, user names, and passwords for the detected computers.
  5. To modify the user name and password for a remote computer, do the following:
    1. Click the check box next to a host name to select it.
    2. Click the UserName field next to the host name and type the user name in the format <domain>\<user name>.
    3. Click the Password field and type the password.

    Note: When the user name and password are the same for all remote computers, select all of the computer check boxes. Under For all selected hosts, type the user name in the User field in the format <domain>\<user name>, type the password in the Password field, then click Apply Credentials.

  6. Click the Allow the Remote Registry service to run for the duration of the remote installation process option. This option lets Agent Deployment retrieve information about the target computers and verify that credentials specified are correct.

    Note: This option lets the Remote Registry service run only during the remote installation process.

  7. (Optional) To remove computers from the Host and Credentials list, click the check box next to the host you want to remove, and click Remove.
  8. Click Next.

    Agent Deployment validates the information specified for all specified hosts. If no authentication errors are detected, pending appears in the Status field. If an authentication error is detected, click Failed in the Status field to discover the reason. You must correct all Failed messages to continue.

  9. When the Status field for all remote hosts displays Verified, click Next.
  10. In the Setup Summary dialog, verify the components and the host names specified, and click Next.
  11. In the Installation Status dialog, click Install, and click Next.

    Agent Deployment installs or upgrades the Arcserve Backup agents on the specified computers.

    After all upgrades are complete, the Installation Report dialog opens.

  12. In the Restart dialog, click the check box next to the remote computer that you want to restart now, and click Restart.

    Optionally, click the All check box to restart all remote computers now.

    Agent Deployment restarts all of the computers.

    Note: To create a list of remote computers that require a restart, click Export Restart Report.

  13. After the Status field for all remote computers displays complete, click Finish.