When registering the machine where the Agent for Oracle is installed within Arcserve Backup, enter only the actual hostname for the machine. The hostname can be accessed by running the hostname command from the command line on the machine where the Agent for Oracle is installed.
When registering an Agent for Oracle, the Oracle user on the Agent Technology server must be given the equivalence of caroot on the Windows server where the base product is installed, with the following command :
ca_auth [-cahost BABhost] -equiv add <Oracle user> <OracleHostName> caroot [caroot_username] [caroot_password]
After running this command on the server side, the following error still appears in the activity log during a backup job:
Arcserve Backup server on xxx.xxx.xxx.xxx failed to authenticate user Oracle. Create a caroot equivalency using ca_auth
In this scenario, run the following command on the server where the Agent for Oracle is installed:
[root@rhelu4 BABoraagt]# ./ca_auth -cahost babserver -equiv add Oracle rhelu4 caroot caroot caroot_password [root@rhelu4 BABoraagt]# ./ca_auth -cahost babserver -equiv getequiv Oracle rhelu4 Equivalent ARCserve user for Oracle@rhelu4: caroot
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