Troubleshooting Arcserve Backup Patch Manager › Patch Manager Troubleshooting › Patch Download Failed

Patch Download Failed

Network Errors

See Troubleshooting Network Errors.

Service Errors

See Troubleshooting Service Errors.

Configuration Errors

See Troubleshooting Configuration Errors.

Not Enough Disk Space

• Increase the Disk Space.
• Configure the download location to different drive and copy the already existing "capm" folder to the new location.

  Note: The default location for the patch download folder is: X:\Program Files\CA\SharedComponents\capm.

  Update the registry key:

  HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup Patch Manager\PATCHESROOT to the new location.
  

• Check the APMLog.log file for additional information.