Implementing Arcserve Backup › Installing and Upgrading Arcserve Backup in a Cluster-aware Environment › Deploy Arcserve Backup Server on NEC Cluster › Install Arcserve Backup in an NEC Cluster-aware Environment

Install Arcserve Backup in an NEC Cluster-aware Environment

You can install Arcserve Backup in an NEC cluster-aware environment using the installation wizard.

To install Arcserve Backup in an NEC cluster-aware environment

1. Insert the Arcserve Backup installation media into your computer's optical drive.

   Note: If the Arcserve Backup Installation Browser does not appear, run Setup.exe from the root directory on the installation media.

   From the right column on the Product Installation Browser, click Install Arcserve Backup for Windows.

   The Prerequisite Components dialog opens.

2. Click Install to install the Prerequisite Components.

   Be aware of the following behavior:

   • The Prerequisite Components dialog opens only if Setup does not detect Arcserve Backup Prerequisite Components installed on the target computer.

     Note: If you are installing Arcserve Backup on the active node in a cluster-aware environment, the cluster resources are transferred from the active node to the passive node while the active node restarts. After the active node restarts, you should transfer the cluster resources back to the original active node.

3. On the License Agreement dialog, accept the terms of the Licensing Agreement and click Next.
4. Follow the prompts and complete all required information on the subsequent dialogs.

   The following list describes dialog-specific information about installing Arcserve Backup.

   Select Install/Upgrade Type dialog

   When you select the remote installation option, you can install Arcserve Backup on multiple systems.

   With remote installations, the target remote systems can consist of different Arcserve server types, different Arcserve Backup agents and options, or both.

   Note: The setup program for cluster machines does not support remote installation of the Arcserve Backup base product or the Arcserve Backup agents. This remote install limitation for the Arcserve Backup agents (for example, the Agent for Microsoft SQL Server and the Agent for Microsoft Exchange Server) only applies if you use a virtual host. Remote installation of Arcserve Backup agents using the physical hosts of clusters is supported.

   Installation Type dialog

   Lets you specify the type of Arcserve Backup components that you want to install, by selecting either the Express or Custom installation type.

   Note: When you upgrade from a previous release, the installation wizard detects your current Arcserve configuration and selects the Installation/Upgrade type that is appropriate for your new installation. For more information, see Types of Arcserve Backup Server Installations and Arcserve Backup Server Options.

   

   Components dialog

   Lets you specify the Arcserve Backup components that you want to install on the target system.

   Be aware of the following considerations:

   • To install a primary server, you must install the Arcserve Backup Central Management Option on the primary server.
   • To install member servers, the installation wizard must be able to detect the Arcserve Backup domain name and primary server name in your network. Therefore, you should complete at least one primary server installation before you perform member server installations.
   • When you click the Arcserve Backup object or the Server object on the Select Products dialog, the installation wizard specifies the default Stand-alone Server installation components, regardless of the installation type that you specified on the Select Install/Upgrade Type dialog. To ensure that you are installing the correct components, expand the Server object, expand the object for the type of Arcserve Backup server that you want to install, and check the check boxes corresponding to the components that you want to install.
   • Agent Deployment is a wizard-like application that lets you install or upgrade Arcserve Backup agents on multiple remote systems, after you install Arcserve Backup. To support this capability, Setup must copy Setup source files to the Arcserve Backup server. To copy the contents of the installation media to the Arcserve Backup server, you must select Agent Deployment on the Components dialog. When you select Agent Deployment, the length of time required to install or upgrade Arcserve Backup increases significantly.
   • If you are performing a remote installation or a silent installation, do not install the Arcserve Backup Client Agent for Windows into the same directory as the Arcserve Backup base product.
   • Global Dashboard can be installed on primary servers, stand-alone servers, and member servers. However, you cannot configure member servers to function as Central Primary Servers and Branch Primary Servers. For more information about Central Primary Servers and Branch Primary Servers, see the Dashboard User Guide.
   • On computers running Windows Server Core, you can install only the following Arcserve Backup products:

     - Member Server and supported options

     - Agent for Open Files

     - Agent for Virtual Machines

     - Client Agent for Windows

     - Disaster Recovery Option

   The following diagram illustrates the default installation path for the Client Agent for Windows and Agent Deployment is specified:

   

   Accounts dialog

   Lets you set up your Arcserve Backup accounts and provides you an option to enable Install Arcserve Backup Web Service.

   If Setup detects a cluster-aware application running in your environment, and you want to install Arcserve Backup in the cluster-aware environment, check the Cluster Environment Installation option and specify the path to the shared disk where you want to install Arcserve Backup.

   Note: Arcserve Backup server names and Arcserve Backup domain names cannot exceed 15 bytes. A name totaling 15 bytes equates to approximately 7 to 15 characters.

   

   The Arcserve Backup web service works as a bridge between UDP Copy to Tape task and Arcserve Backup. By default the Install Arcserve Backup Web Service is enabled when you install Arcserve Backup. The default port number for the Web Service Settings is 8020. You can modify or the change the port number.

   Clear the Install Arcserve Backup Web Service check box to disable the Arcserve Backup web service.

   You can enable/modify the Install Arcserve Backup Web Service post installation of Arcserve Backup.

   Note: Specify the same port number when you install Arcserve Backup web service on all servers of the Arcserve Backup domain. Arcserve UDP uses the same port number to connect to both the servers, the Arcserve Backup Primary server and the Member server in the Arcserve Backup domain.

Follow these steps:

1. Navigate to the Arcserve Backup base installation path from the command line.
2. In the command prompt type the following command:

    Bconfig -c
   

   <Arcserve Backup> Accounts dialog opens.

3. Configure or update the web service.

Cluster Setting dialog

The Cluster Setting dialog opens only if Setup detects that you are installing Arcserve Backup into a cluster-aware environment. You must complete all fields on this dialog to continue.

Database Settings dialog

Lets you configure the Arcserve Backup database.

After you specify a database application (ARCserve Default Database or Microsoft SQL Server) complete the required fields on this dialog and click Next.

Note: If you protect data that contains Unicode-based characters from East Asian languages (for example, JIS2004) you must enable SQL collation to ensure that Arcserve Backup can search and sort the data. To do this, click East Asian collation and then select a language from the drop-down list.

Messages dialog

As you review the messages in the Messages dialog, you should attempt to resolve the problems at this time.

The following dialog illustrates the Messages dialog:

Setup Summary dialog

To modify the components that you want to install, click Back as often as necessary to return to the dialog containing the installation options that you want to change.

Installation Report dialog

If any components you select require configuration, Setup displays the necessary configuration dialogs at the end of the installation. You can configure the component immediately or configure it later using Device Configuration or Enterprise Module Configuration. For example, if you are using a single-drive autoloader that requires configuration, Setup lets you start Device Configuration by double-clicking the message for it on the Install Summary dialog.

The diagram that follows illustrates the Installation Report dialog. The Agent for Microsoft SQL Server requires configuration.

Note: You may be required to restart the server after you install Arcserve Backup. This depends on whether all of the files, services, and registry settings have been updated on the operating system level.

Installation Summary dialog

If any components you select require configuration, Setup displays the necessary configuration dialogs at the end of the installation. You can configure the component immediately or configure it later using Device Configuration or Enterprise Module Configuration. For example, if you are using a single-drive autoloader that requires configuration, Setup lets you start Device Configuration by double-clicking the message for it on the Install Summary dialog.

License Verification dialog

To enter license keys, locate the components, agents, and options that you are installing, select the Use License Key option, and enter the license key for the component.

Click Continue to close the License Verification dialog.

1. Click Finish on the Installation Summary dialog to complete the installation.
2. Install Arcserve Backup on the passive node.

   Note: Repeat Steps 1 to 5 to install Arcserve Backup on the passive node.

3. For each cluster node that Arcserve Backup will be deployed, you need to verify that the current node is set as the active node in the cluster so that it is capable of accessing the shared disk. If the current node is set as passive, you can change it to active by using the Move Group option from the Cluster Manager.

   After the cluster-aware installation is successfully finished, edit start.bat and stop.bat from details in the script resource for the applicable server:

   • For all member servers and non-SQL Server Express Edition primary servers, use the start.bat scripts contained in start.bat Script Changes for Member Servers and Non-SQL Express Primary Servers.
   • For all member servers and non-SQL Server Express Edition primary servers, use the stop.bat scripts contained in stop.bat Script Changes for Member Servers and Non-SQL Express Primary Servers.
   • For only SQL Server Express Edition primary servers, use the start.bat script contained in start.bat Script Changes for SQL Express Primary Servers.
   • For only SQL Server Express Edition primary servers, use the stop.bat script contained in stop.bat Script Changes for SQL Express Primary Servers.
4. Create registry synchronization resources for the failover group where the Arcserve Backup server is deployed:

   On x86 platforms, add the following key:

   HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCServe Backup\Base
   

   On x64 platforms, add the following key:

   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCServe Backup\Base