Administering Arcserve Backup › Troubleshooting › Media Problems › Tape Errors Occur When Backing Up or Restoring Data › Copy Data to a New Tape

Copy Data to a New Tape

If you can read data from the tape, follow the steps below. If no data can be read, see Create New Backup Tapes for steps about creating a new backup tape.

To copy data to a new tape

1. Try moving the tape to a drive that you know is in good working order. You can also try cleaning the drive.
2. Use the Tapecopy utility to copy the data from the bad tape to the new tape.

Note: If the bad tape was part of a library, export the tape from the library so that it does not get used again.